How to manage or cancel your subscription
Go to trywalkie.com and open your account page, then choose Manage subscription. That opens the billing portal where you can change plan, switch between monthly and annual, update your card, download invoices, and cancel. Cancelling keeps your paid features until the end of the period you have already paid for.
Open the billing portal
- Sign in at trywalkie.com.
- Open your Account page from the menu under your name.
- Click Manage subscription.This opens the secure billing portal. Walkie never sees or stores your card details.
What you can do there
- Upgrade or downgrade between Pro, Work, and Team
- Switch between monthly and annual billing
- Update your payment method
- Download past invoices and receipts
- Cancel your subscription
Cancelling
Cancelling stops the next renewal. You keep every paid feature until the end of the period you have already paid for, and then the account moves to the Free plan.
Changing plan mid-cycle
Upgrades take effect immediately and are prorated — you pay the difference for the remainder of the period. Downgrades take effect at the end of the current period, so you keep what you paid for.
Frequently asked questions about how to manage or cancel your subscription
Where are my invoices?
In the billing portal, under Invoices. Every past charge is downloadable as a PDF.
Can I get a refund?
Email support from inside the app or via the site and explain what happened. Walkie is run by one person, so refund questions get a human answer rather than a policy page.
What happens to my data if I cancel?
Nothing is deleted. Your account moves to Free, and paid features stop until you resubscribe.
Can I pause my subscription?
There is no pause. Cancel and resubscribe when you need it again — your data is still there.