Terms of Service

1. This Agreement

These terms are an agreement between you and Walkie (“Walkie”, “we”, “us”) covering the Walkie desktop app, the Walkie mobile app and keyboard, the website at trywalkie.com, and our cloud services (together, the “Service”).

By creating an account or using the Service, you agree to these terms. If you don't agree, don't use the Service. You must be at least 13 years old to use Walkie.

Our Privacy Policy explains what data we handle and is part of this agreement.

2. What Walkie Does

Walkie converts speech to text and can clean up, format, read back, and act on that text. Transcription runs either on your own device or in our cloud, depending on the mode you choose. Optional features connect Walkie to services you already use — for example your calendar, your contacts, or your email — but only after you connect them yourself.

Speech recognition and AI text processing are imperfect. Walkie will sometimes get words wrong, mis-format text, or summarize inaccurately. Check anything that matters before you rely on it, send it, or act on it.

3. Your Account

• An account is required. You're responsible for keeping your sign-in credentials secure and for what happens under your account.
• Give us accurate information when you sign up, and keep your email address current so we can reach you.
• One account is for one person. Team and workspace plans let you invite others, each with their own account.
• You can delete your account at any time. See the Privacy Policy for what happens to your data when you do.

4. Plans, Billing & Refunds

Walkie has a free tier and paid plans. Current plans, prices, and what each includes are on the pricing section of our site, and those pages are part of these terms.

• Subscriptions renew automatically — monthly or annually, depending on the plan you pick, until you cancel.
• Payments are handled by Stripe. We don't store your card details. Purchases made through the Apple App Store or Google Play are billed by those stores under their own terms.
• Cancelling stops the next renewal. Your plan stays active until the end of the period you've already paid for. We don't automatically pro-rate partial periods.
• Refunds — if Walkie isn't working for you, email us within 14 days of a charge and we'll sort it out. Beyond that we handle refunds case by case. App store purchases have to be refunded through the store that billed you.
• Price changes — we'll email you at least 30 days before a price change affects your plan. You can cancel before it takes effect.
• Usage limits — paid plans include a stated amount of cloud transcription, meeting recording, or read-aloud usage. Once you reach a limit, that feature pauses until the next billing period or until you upgrade.

5. Acceptable Use

Don't use Walkie to:

• Record anyone without the consent the law requires where you and they are located. Recording laws differ by country and by state — getting this right is your responsibility, not ours.
• Break any law, or infringe anyone's rights.
• Harass, defraud, impersonate, or generate content designed to deceive people.
• Resell, sublicense, or rebrand the Service, or run it as a competing product.
• Reverse-engineer the app, work around usage limits or licensing checks, or hammer our API with automated traffic beyond normal use.
• Upload malware, or try to gain access to accounts or systems that aren't yours.

We may suspend or close an account that breaks these rules. Where it's reasonable to do so, we'll tell you why first.

6. Your Content

Your audio, transcripts, notes, meeting recordings, dictionary, snippets, and anything else you create with Walkie belong to you. We don't claim ownership of it.

You give us only the permission we need to run the Service for you: to process your audio into text, to sync your content between your own devices, to store it so you can get it back, and to share it with the people you choose to share it with. That permission ends when you delete the content or your account.

We do not use your audio or transcripts to train AI models, and we don't sell your content. Our processing providers are contractually bound not to train on it either.

You're responsible for having the right to record and process what you feed into Walkie — including having whatever permission you need from other people in a meeting.

7. Connected & Third-Party Services

Walkie can connect to services you already use — Google Calendar, Google Contacts, Slack, and others. These connections are off until you turn them on, and you can disconnect them at any time in Settings.

When you connect one, you're also subject to that provider's own terms, and we're not responsible for what they do or for changes they make. Walkie's use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements — see the Privacy Policy for the details.

8. Our Rights

Walkie's software, design, name, and logo are ours. These terms give you a personal, non-exclusive, revocable licence to use the app — they don't transfer any ownership to you.

Walkie includes open-source components, each under its own licence. Those licences govern those components and nothing here overrides them.

If you send us feedback or a feature idea, we can use it to improve Walkie without owing you anything for it.

9. Availability & Changes

We'll try to keep Walkie running well, but we don't promise uninterrupted service. We may change, add, or remove features over time. If we discontinue a paid feature you're actively paying for, we'll give you reasonable notice and a fair refund of the unused portion.

Cloud features need an internet connection and depend on providers we don't control. On-device features keep working offline.

10. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We don't warrant that transcriptions, summaries, or AI-generated text will be accurate or complete. Walkie is not a substitute for professional advice, and it is not certified for medical, legal, or other regulated record-keeping. Decisions you make based on Walkie's output are yours.

11. Limitation of Liability

To the fullest extent the law allows, Walkie is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, arising from your use of the Service.

Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim, or US$50.

Some jurisdictions don't allow these limits. Where that's the case, they apply to you only as far as the law permits, and nothing here limits liability for fraud, death, or personal injury caused by our negligence.

12. Ending This Agreement

You can stop using Walkie and delete your account at any time. We may suspend or terminate your account if you break these terms, if we're required to by law, or if we discontinue the Service — with notice, except where a serious violation makes that impractical.

When your account ends, your right to use the Service ends with it. Export anything you want to keep before you delete it. Sections 6, 8, 10, 11, and 14 survive termination.

13. Changes to These Terms

We may update these terms. If a change is significant, we'll email you or show a notice in the app before it takes effect. Continuing to use Walkie after that means you accept the updated terms. The revision date at the top always reflects the current version.

14. Governing Law & Disputes

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Delaware, and you and we each consent to that jurisdiction.

Nothing here removes consumer-protection rights you have under the mandatory law of the country you live in.

Before filing anything, please email us. Nearly everything gets resolved faster that way.

15. Contact

Questions about these terms? Email support@b150.ai