# How to manage or cancel your subscription

> Change plan, update your payment method, download invoices, or cancel from your Walkie account page.

Go to trywalkie.com and open your account page, then choose Manage subscription. That opens the billing portal where you can change plan, switch between monthly and annual, update your card, download invoices, and cancel. Cancelling keeps your paid features until the end of the period you have already paid for.

*Category: Account & billing · Last updated: 2026-09-01*

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## Open the billing portal

1. Sign in at [trywalkie.com](https://trywalkie.com).
2. Open your **Account** page from the menu under your name.
3. Click **Manage subscription**.
   This opens the secure billing portal. Walkie never sees or stores your card details.

## What you can do there

- Upgrade or downgrade between Pro, Work, and Team
- Switch between monthly and annual billing
- Update your payment method
- Download past invoices and receipts
- Cancel your subscription

## Cancelling

Cancelling stops the next renewal. You keep every paid feature until the end of the period you have already paid for, and then the account moves to the Free plan.

> **Note:** Downgrading to Free does not delete anything. Your meetings, history, dictionary, and snippets stay where they are — features that need a paid plan simply stop until you upgrade again.

> **Important:** If your workspace was on Walkie Team, shared meetings become hidden from teammates when the plan ends. They are not deleted, and reappear if you resubscribe.

## Changing plan mid-cycle

Upgrades take effect immediately and are prorated — you pay the difference for the remainder of the period. Downgrades take effect at the end of the current period, so you keep what you paid for.

## Frequently asked questions about how to manage or cancel your subscription

### Where are my invoices?

In the billing portal, under Invoices. Every past charge is downloadable as a PDF.

### Can I get a refund?

Email support from inside the app or via the site and explain what happened. Walkie is run by one person, so refund questions get a human answer rather than a policy page.

### What happens to my data if I cancel?

Nothing is deleted. Your account moves to Free, and paid features stop until you resubscribe.

### Can I pause my subscription?

There is no pause. Cancel and resubscribe when you need it again — your data is still there.

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Source: https://trywalkie.com/en/docs/account-and-billing/managing-your-subscription
Walkie help center: https://trywalkie.com/en/docs